⁃ Depending on the size of our setup we will arrive 15-90 minutes ahead of time to prepare our area
⁃ If indoors- we require a 6x4 spaced cleared for our setup prior to arrival
⁃ If outdoors- we require a flat space free of debris protected from sun and inclement weather (porch/overhand, tent or shady tree)
⁃ Please let us know the parking situation beforehand as it helps us figure out who/what we are bringing for your event

⁃ Payment is due in full the day of the event unless we have agreed otherwise prior to the event date
⁃ For payment we accept: Cash (5% discount), Venmo, PayPal, Chime and CashApp.

* We do NOT currently accept PERSONAL checks or credit/debit card and apologize for the inconvenience 

⁃ Our animals are friendly and used to being handled/hanging out with the public but not all guests are used to our type of animals. We reserve the right to ban certain guests from interactions if they cannot behave appropriately for the safety of the animals and other guests.
⁃ Hand sanitizer will always be provided by us and we encourage all guests to use sanitizer AFTER handling the animals
⁃ Though we love interaction with guests and are more than happy to answer questions while setting up/breaking down, please make sure any children in attendance give us space to safely setup/breakdown (as far as attempting to interact with the animals during these times). Our attention needs to be fully on the animal/guest interaction for safety reasons
⁃ For the safety of the critters we reserve the right to cancel a class if inclement weather is occurring/may occur and we cannot be accommodated indoor space. This occurrence will forfeit any deposit made by client.

⁃ We reserve the right to switch out critters if the outdoor weather is not suitable for the animals chosen
⁃ If it is over 90* or less than 60* WE MAY NOT DO OUTDOOR EVENTS for the safety of the animals